Our Services

Embark on a seamless travel experience with Yas Tours & Travels. Our expertise spans a spectrum of services, offering competitive prices, effortless booking for both domestic and international flights, luxurious hotel accommodations, meticulously curated holiday packages, convenient bus reservations, immersive local activities, reliable inter-city and point-to-point cab services, knowledgeable tour guides, and indulgent cruise experiences. From start to finish, we ensure every aspect of your journey reflects excellence and personalized attention.

Booking Policies

Reservation and Confirmation: When making a booking with Yas Tours & Travels, please ensure all required information is accurately provided. Upon submission, you will receive a confirmation email outlining your reservation details and payment instructions. A deposit may be required to secure your booking, with the remaining balance due by the specified deadline. Any modifications or cancellations to bookings must be requested within the stipulated timeframe and may incur associated fees as per our policy.
Payment Terms: Yas Tours & Travels accepts various payment methods for your convenience, including credit/debit cards, bank transfers, or other specified modes. Deposits and final payments should be made in the designated currency as specified in your reservation details. Failure to complete payment by the outlined deadline may result in reservation cancellation and applicable fees. Please review your booking confirmation for specific payment terms related to your reservation.

Travel Insurance

Importance of Travel Insurance: Travel insurance is highly recommended to safeguard against unforeseen circumstances that may disrupt your travel plans. While Yas Tours & Travels offers comprehensive travel insurance plans, we strongly advise all travelers to consider the coverage options available and their suitability for your journey. Kindly review the policy details to understand the coverage provided, including trip cancellations, medical emergencies, baggage loss, and other relevant contingencies.
Available Options: Yas Tours & Travels provides various tiers of travel insurance coverage, each offering distinct benefits and coverage limits. Our representatives will assist in selecting an insurance plan that aligns with your travel needs. Please note that opting out of travel insurance might result in potential risks and limitations, and travelers are responsible for any expenses incurred due to unforeseen events during their trip. For more details on available insurance plans, please refer to our dedicated insurance section during the booking process or contact our customer service team.

Responsibilities and Liabilities:

Yas Tours & Travels is committed to providing exceptional service and ensuring a seamless travel experience for our customers. Our responsibility lies in facilitating travel arrangements, offering expert guidance, and delivering services as described in your itinerary. While we diligently strive to adhere to the planned schedule and accommodations, unforeseen circumstances such as weather conditions, natural disasters, political unrest, or transportation delays might occur. In such instances, Yas Tours & Travels will make reasonable efforts to mitigate disruptions and provide suitable alternatives. Please note that any additional expenses incurred due to these circumstances are the responsibility of the traveler.
Travelers booking through Yas Tours & Travels are responsible for complying with all relevant laws, regulations, and requirements of the countries they are visiting. It is essential for travelers to ensure possession of valid passports, visas, and any necessary travel documents well in advance of their journey. Any discrepancies, issues, or penalties arising from non-compliance with travel regulations are solely the responsibility of the traveler. While Yas Tours & Travels diligently plans and organizes travel itineraries, we cannot be held liable for any personal injury, loss, damage, or inconvenience caused by factors beyond our control.

Refund and Complaint Policies:

Refund Procedures: Yas Tours & Travels understands that unforeseen circumstances may lead to the need for reservation cancellations. To request a refund, please notify us within the stipulated cancellation period mentioned in your booking confirmation. Refunds are subject to our cancellation policy and may include applicable fees or deductions. Processing time for refunds varies based on the payment method used and can take up to [X] business days. Any refunds approved will be issued in the original form of payment used during the booking process. Please note that certain services or promotional bookings may have specific refund conditions outlined separately.
Complaint Filing: Should you encounter any issues or have concerns regarding our services, we encourage you to reach out to our customer support team promptly. To file a complaint, please contact our dedicated support channels or use the complaint submission form available on our website. Please provide detailed information about the nature of your complaint, along with any supporting documents or evidence, to facilitate our investigation and resolution process. We aim to acknowledge receipt of your complaint within [X] business days and endeavor to resolve the matter within a reasonable timeframe. Your feedback is essential to us, and we will make every effort to address your concerns and improve our services based on your feedback.